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FAQ

  • Why should I use Genie Technologies for IT asset recovery and disposal?
    Genie Technologies offers a secure, transparent, and environmentally responsible approach to IT asset recovery. We prioritize data security, ensuring all sensitive information is permanently erased. Additionally, we maximize the financial return from each asset through resale or refurbishment while adhering to all e-waste regulations.
  • What is the e-waste recycling process?
    Our e-waste recycling process involves collecting and sorting devices, securely erasing data, recovering valuable materials, and disposing of any non-recyclable parts in an environmentally friendly manner. We follow all relevant regulations to reduce waste, support a circular economy, and minimize environmental impact.
  • What types of IT equipment do you accept for recovery?
    Genie Technologies accepts a wide range of IT equipment, including: Desktops and laptops Servers and networking equipment Hard drives, SSDs, and other storage devices Phones, tablets, and peripheral devices If you’re unsure about specific items, please contact us to discuss the types of equipment we can recover.
  • Can I get a report or certificate of data destruction?
    Yes, Genie Technologies provides a certificate of data destruction for all devices we process. This document serves as proof that data has been permanently removed in compliance with industry standards, offering you peace of mind and documentation for regulatory purposes.
  • What is IT Asset Recovery?
    IT asset recovery is the process of retrieving and maximizing the value of retired or unused IT assets, such as computers, servers, and networking equipment. Genie Technologies specializes in refurbishing, reselling, and responsibly recycling these assets to help businesses recover a portion of their initial investment.
  • How does IT asset recovery benefit my business financially?
    Through IT asset recovery, Genie Technologies helps your business recoup part of your initial investment by refurbishing and reselling assets. By recovering value from unused equipment, you can reduce overall disposal costs and offset new IT purchases.
  • Is IT asset recovery environmentally friendly?
    Yes, IT asset recovery is an eco-friendly solution that minimizes e-waste by extending the lifecycle of IT equipment. When devices are refurbished, resold, or recycled, fewer resources are used, and less waste goes to landfills. Genie Technologies prioritizes responsible disposal practices to support your organization’s sustainability goals.
  • How does Genie Technologies ensure data security during asset recovery?
    We use certified data destruction methods, including physical destruction, degaussing, and software-based overwriting, to ensure complete data erasure. Our processes meet industry standards (e.g., NIST, DoD) to safeguard your sensitive information and maintain compliance with privacy regulations.
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